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We’re especially grateful to our customers who share their thoughts about Signal Solution in public.
Just a quick not of thanks for the excellent job you guys did helping me to get setup with WiFi/Internet at home. As we are in a very rural location in south tipp our options in terms of providers and solutions to get connected were very limited and we tried numerous different paths but all to no avail. As you can imagine with the onset of COVID-19 and the need for greater flexibility in terms of home schooling and working from home, not having an Internet/WiFi connection was a big problem. Thanks again for the great customer service and the on-site installation was a real help, Frank was excellent and I really appreciated him walking me through everything.
By Conor - South Tipperary (09-09-2020)
Frank was great and the improvement in WiFi is very noticeable. Video calls work great and data transfer no issue. Also the weather yesterday was absolutely atrocious (bucketed down all day) and it did not seem to impact the service at all. So all good and I have switched off my Satellite service.
Tim - Galway (09-09-2020)
Since I moved to the cottage here in the Wicklow mountains several years ago I have struggled with very poor mobile phone signal. I have just had Novatel install a Stelladoradus GSM Repeater System and I am delighted with the improved quality of my phone signal and the very neat installation of the system. For the first time I am now able to make and receive mobile calls in the house as before I needed to go outside to use my mobile phone. Also the quality of the signal is now crystal clear and much better than before when I needed to go outside as even then my calls would often be dropped - but that is all now a thing of the past. It has been a pleasure dealing with Novatel Communications and the quality of their service and installation has been excellent and friendly.
I selected the Stelladorus system as it was very important to me to have a high quality product, made in Ireland that is Comreg approved and Stelladoradus ticked all the boxes for me.
My thanks to Novatel Communications for all their help through the process of the selection to the installation of this system.
F. Murphy - Wicklow (08-04-2020)
Just to say a big thank you. The SD-RP1002-G Repeater has transformed the phone reception!
We are based in North Tipperary and we're relying on a phone line connection for our Internet. The best download speed we could get was 4Mbps and upload was 0.2Mbps, this made working from home nearly impossible. I contacted Novatel to discuss an alternative LTE broadband system. Niamh took me through all the products available and recommended a system that would suit my needs. This consisted of a Teltonika RUTX11 router, Poynting 5G antenna and a Tenda Wi-Fi mesh system. I also got Frank to come and fit the system, he was very professional, neat and took his time to make sure he found the optimum location for the antenna on our house to receive the best signal. I now have full Wi-Fi signal throughout my house. My Download speed averages out at 70Mbps and Upload speed of 23Mbps. I am absolutely delighted with the service provided by Novatel and would have no hesitation in recommending them to anyone wanting to improve their internet signal.
Gerard Duff (7-8-2020)
Recently had a Poynting antenna installed by Frank, very professional job great result too as my Internet speed has tripled meaning I am now not missing any teams or Zoom calls. Niamh was excellent to deal with on the phone great product knowledge & instilled a confidence that I was purchasing the right Product to suit my needs. 10 out of 10 I would definitely deal with this company again.
Kevin Kearney (07-03-2020).
I bought a Wifi system (broadband solution actually) from Novatel Communications in Buttevant, Co. Cork last month after suffering with very poor internet at our home in North County Dublin.
I spoke to Niamh, one of the owners who questioned me about the reception I had in our house and what I hoped to improve. She analysed my present inadequate circumstances, recommending a new Wifi system which works very well.
It was easy to install and setup, any queries I had were dealt with immediately on the phone. I can honestly recommend the services of Novatel for any potential clients who require improvements in communications.
Joe Pryme (06/05/20).
NOTE from Novatel:s Actually, we provided a broadband solution (along with Wi-Fi) to get him online, fast and reliably. We chose Teltonika RUT240 coupled with Poynting XPOL-V3-5G as the solution. And it did work out very well.
Frank and Niamh are so professional, they listen to what you want, they understand their customer. I have dealt with them over the years and always got a first class service.
24 October 2019 - We are writing this letter or recommendation for Novatel with our highest appreciation and regards. Novatel was knowledgeable and professional from the first call through installation and follow-up.
When we moved into our new rural home in Co. Cork, we discovered that while there was cellular service in the front yard, due to our homes construction and the location we were unable to get signal within the home. One call to Novatel and they were able to provide accurate information and, most importantly, multiple solution options for us to choose from. They were prompt and exceeding professional (and friendly) at installation. The installation was neat and tidy - but most importantly, it was efficient and accomplished our goal and provided us with a consistent 4 bars of cellular signal strength throughout our home on the two different cellular providers we utilize (a far cry from the zero bars on both providers before the installation).
For anyone who is having difficulty in getting cellular service inside their home, I can strongly recommend Novatel (and specifically Niamh and Frank). -- Daniel F.
Niamh and her team were always on hand for all questions and eventualities including organising overnight delivery to ensure that the antenna cable was installed in time for our external insulation. 5-stars all round! An absolute pleasure to deal with.
We never had any phone and internet reception in the house. After a lot of researching on the internet we chose for Novatel Communications to fix our connection problem and we are not sorry we did. Niamh and Frank were very helpfull and responsive in solving our small installation problems. Now we can phone and have a steady Internet signal in the house. We would recommend them to anyone - By Harold Hurenkamp
We had no phone signal in our home and after getting in contact with Novatel they quickly suggested a suitable signal amplifier. They also put us in touch with Keith from MTV Solutions who installed the booster. We received the booster and had it installed without delay and we now have a 3G signal in every room of our house. I am delighted with the service and I would highly recommend purchasing a StellaDoradus Kit to improve your phone signal.
Mobile Phone Signal Boosters Works! We went from no phone coverage inside our house to 5 bars, that's amazing!. Excellent service from start to finish. Niamh and Frank were very informative, helpful and professional. Thanks Again!
After moving into a house in a very rural area we were dismayed to discover we could not get any WiFi from any of the main providers (Three, Vodafone, Meteor, etc). We also had no signal reception or any sort of mobile internet. We were recommended to try Novatel so we got in touch and Frank called out to us. We looked into getting satellite internet but again this was not available as we are in a black spot. Frank suggested we get a Stelladoradus repeater unit which would improve our mobile phone & data reception in the house. He spent 3 hours here to ensure he could get us the best signal. We now have phone reception and internet on our phones, it’s like being in a new house! I could not recommend Novatel highly enough, I had rang so many companies and been told there was nothing they could do, Novatel was a godsend especially Frank, he had such patience and knowledge, I can’t thank him enough. Niamh in the office was also a delight to deal with, so friendly and professional. If in doubt take my advice and go with Novatel you won’t regret it!
Before I bought this device I had to go to the far end of my garden to make a phone call. Now I can sit relaxed on the sofa and talk to people on the phone, having full gsm coverage in the house. I decided to go with the voice only option (SD-RP-1002-G) as Internet is provided by Wifi in good quality and on 900 MHz all Irish phone networks are covered. Thanks Novatel for answering all my questions!
We moved to a new house in rural Ireland, which was always our dream. Unfortunately, we couldn’t get broadband, and the house had zero mobile phone signal inside. We looked everywhere for a signal enhancement solution, but couldn’t find something that would work for us until by chance, somebody recommended Novatel. Niamh and Frank were incredibly understanding, easy to deal with, and kept their promises. Now we have very decent wireless broadband that is more than enough for what we need, and they installed a solution that gives us 4G mobile coverage throughout our home. Novatel have made a huge difference, when nobody else could. I would recommend them to anyone in a similar situation. They are lovely people, and consummate professionals.
This is a great product - simple to install. I purchased the StellaHome-LGW triband repeater kit and went from no signal to a solid 4 bars reception all around the house. Niamh in Novatel Communications was excellent with technical support. I would highly recommend the Stella Doradus repeater - it is EU compliant and legal for the Irish market - that was important for us.
We were looking for a cost effective solution. Something we know will work right and will be done fast.
Frank from Novatel met all our expectations in full when he made site check with me and then installed all Internet infrastructure on our new site.
I can definitely recommend his professional services.